Shipping Information

Our made to order products have expected delivery times of 6-8 weeks. Sometimes it can be shorter, but it depends on many factors, including the weather!

We have a limited range of in-stock, ready to go items that you can choose if you’re in a hurry, otherwise, if you have an urgent timescale please contact us first before placing the order so that we can advise if it’s likely to be possible. Unfortunately, as with all handmade items, good things take time and there are only so many ways we can speed up the process.

We source sustainable packaging methods, and try to recycle any received unbiodegradable packaging. Your package may arrive in a recycled outer package and contain a variety of packing materials. Please reuse anything you can.

Our returns window is 30 days from receipt of item. Made-to-order items are non-refundable (except in the case of damage) but stocked items are eligible for return or exchange.

Two cardboard boxes with colorful cityscape illustrations, one closed and one open with tissue paper inside, surrounded by packing peanuts on a wooden surface against a distressed gray and white background.
A cardboard box with colorful watercolor cityscape illustration including buildings and a bridge on one side, with scattered white packing peanuts around it.